KeyNotes EHR — Behavioral Health EMR Software
Originally developed by AvailHealth, KeyNotes is now owned and operated by Bondbyte Inc. When AvailHealth disbanded, we acquired the software to make sure the clinics depending on it weren’t left without support. We’ve been developing, hosting, and supporting KeyNotes ever since.
If you’re a former AvailHealth customer looking for answers — you’re in the right place. Call 509-949-2162.
What KeyNotes Does
KeyNotes handles the full clinical and billing workflow for behavioral health providers:
- Patient scheduling and clinical notes
- Electronic billing and payment tracking
- Medicaid EDI 837 integration
- King County Medicaid export
- ASAM-aligned assessments
- Funding source and fee schedule management
- Credit card billing via Stripe
- Financial reporting
Who It’s Built For
KeyNotes is designed for counselors, not coders. If you run a behavioral health clinic, SUD treatment center, or drug counseling practice, this system was purpose-built for your workflow — not adapted from a generic medical platform.
Hosted, Supported, and Developed by Bondbyte
When you run KeyNotes through Bondbyte you get HIPAA-compliant hosting, daily backups, software updates, and a direct line to the people who actually know the system. No call centers. No ticket queues. Most new clinics are up and running within a day.
Read our KeyNotes blog for updates, patches, and integration guides.
See how we automated Medicaid billing for a Seattle clinic: Automating Medicaid Billing — 40% Time Reduction
Learn about our King County Medicaid EDI integration: KeyNotes King County Medicaid Export
Ready to Get Started?
Call 509-949-2162 or email jeremy@bondbyte.com. We’ll walk you through the system, get you set up, and make sure your team is running before we hang up.
Three Tracks, One Direction: Progress Across Our KeyNotes, Web, and Platform Teams
The past couple of weeks have been packed with meaningful progress across three major initiatives — all pushing forward in their own ways, but aligned toward the same goal: more reliable systems, smoother operations, and better delivery. KeyNotes: Integration and...
Automating Medicaid Billing: How a Seattle Clinic Cut Billing Time by 40% with Bondbyte Integration
At Bondbyte Inc., every project starts with a clear purpose — to help organizations spend less time managing systems and more time focusing on people. Recently, we partnered with a behavioral health provider in the Seattle area to modernize their Medicaid billing...
Building Bridges: From Medicaid Integration to Better Assessments and Business Systems
Last week was a productive one across our client and internal projects. Here’s a look at the highlights. Streamlining Medicaid Billing for ICS WA We successfully got an 837 EDI claim document flowing directly into King County Medicaid for a KeyNotes customer. This...
KeyNotes – Sync Funding Sources
Do you spend tons of time setting up Funding Sources and Fee Schedules across a lot of similar providers. Here's a script to quickly update them. I can help you tweak and run the scripts if needed. Just give me a call. Update All from Funding_Source 202. UPDATE...
KeyNotes – New Customer – Embrace Recovery SUD
We want to thank Neddy Lappanen and Embrace Recovery SUD out of Chelan for choosing KeyNotes and Bondbyte, Inc to host their EMR Software. The install and configuration went smoothly. We had them up and running in a day. We still need to configure the Stripe Credit...
KeyNotes – Setup Credit Card Billing
Here is how to setup Credit Card billing in KeyNotes. Go to Stripe and create a new account. Get the Stripe API Keys, There are two, a Publishable and a Secret key. Then we need to setup curl on our server and enable the extension in PHP. Then login to KeyNotes and...
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Protected Health Information (PHI) refers to any information that is created, received, stored, or transmitted by a covered entity or its business associate, which relates to the past, present, or future physical or mental health or condition of an individual, the...
What is HIPAA
The Health Insurance Portability and Accountability Act (HIPAA) of 1996 is a critical piece of legislation that affects how healthcare information is managed and protected. From a software application perspective, the essence of HIPAA involves several key elements: 1....