Privacy Policy
Bondbyte, Inc.
Effective Date: June 2, 2026 | Last Updated: June 2, 2026
Bondbyte, Inc. ("Bondbyte," "we," "us," or "our") is a technology services company based in Yakima, WA. Our website is bondbyte.com. We also develop and operate the BasicBMS platform (basicbms.com), a business management system provided to our clients.
This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, interact with our services, or receive communications from us. By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When you contact us, submit a form, request a demo, or engage with us through our website, LinkedIn, or other platforms, we may collect:
- Name
- Email address
- Phone number, including mobile phone number
- Company name
- Any additional information you choose to provide in your inquiry
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and general location data
- Browser type and device information
- Pages visited and time spent on site
- Referring website or source
- Basic usage data through standard web analytics (e.g., Google Analytics)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Follow up about relevant Bondbyte services and products
- Send service-related communications, including billing notifications, payment reminders, appointment confirmations, and account updates via SMS, voice call, or email
- Improve our website and services
- Comply with legal obligations
SMS and Voice Messaging
Consent
You may receive SMS text messages and/or automated voice calls from Bondbyte, Inc. only after you have provided your express consent. Consent is obtained through one or more of the following methods:
- Submitting the SMS opt-in form on our website at bondbyte.com/sms-opt-in
- Providing verbal consent during a phone call or in-person interaction
- Signing a written service agreement that includes SMS consent language
Types of Messages
Messages may include:
- Billing notifications and invoice alerts
- Payment reminders and overdue notices
- Payment confirmations and receipts
- Service alerts and updates
- Appointment and scheduling confirmations
- Emergency or urgent service notifications
Message Frequency
Message frequency varies based on your account activity and service events. You may receive multiple messages per month depending on your account status.
Message and Data Rates
Message and data rates may apply. Charges may vary depending on your mobile carrier and plan. Contact your wireless carrier for details about your messaging plan and any applicable fees.
Mobile Number Privacy
We do not sell, rent, share, or trade mobile phone numbers or any personal information collected in connection with our SMS or voice messaging services to third parties for their marketing purposes.
Mobile phone numbers are used solely for the purpose of delivering service-related communications from Bondbyte, Inc.
Mobile phone numbers and associated opt-in data may be shared with the following categories of service providers solely for the purpose of delivering messages:
- Telecommunications carriers and messaging service providers (e.g., Twilio)
- Platform hosting and infrastructure providers
These service providers are contractually obligated to use such information only for the purpose of providing services to Bondbyte and are prohibited from using it for their own marketing purposes.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive a single confirmation message and will not receive further SMS messages unless you opt back in.
To opt back in, reply START or visit bondbyte.com/sms-opt-in.
For help, reply HELP or contact us at hello@bondbyte.com.
Information Sharing
We do not sell your personal information. We do not share it with third parties except as required to operate our business, including:
- Email and communication service providers (e.g., Twilio for SMS/voice)
- Web analytics providers (e.g., Google Analytics)
- Payment processors
- As required by law or legal process
Data Retention
We retain personal information only as long as it is relevant to our working relationship or required by law. Communication logs (including message content, delivery status, and timestamps) are retained for a minimum of 12 months for compliance and audit purposes.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13.
Your Rights
You may request that we delete, correct, or provide a copy of your personal information at any time by contacting us directly.
California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at hello@bondbyte.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last Updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
Bondbyte, Inc.
181 Pomona Heights Rd
Yakima, WA 98901
Phone: (509) 949-2162
Email: hello@bondbyte.com
Website: bondbyte.com